INetU Proactive Support Is Watching Over Your Systems
Deep Expertise When You Need it.
At INetU, support is not only there just when you call or need our help, we are proactively watching your systems to ensure that potential problems are uncovered and handled before they impact your business. Our expert support engineers are onsite, monitoring your systems 24x7x365 with certifications that matter. Whether it is answering your questions, monitoring your applications, evaluating security risks, responding to alerts or providing in-depth technical analysis, we are there when you need us even if you don’t know you do. Our support team are filled with experts and certifications in technologies including:
24 x 7 x 365
Our expert staff is always available, on-site and ready to help, whether you pick up the phone or create a ticket in our Client Center.
No knowledge based resource sections providing canned responses like, “have you tried restarting your server yet?”.
You are always welcome to come share a whiteboard with us or we can come to you.