UNESCO

UNESCO, the United Nations Educational, Scientific and Cultural Organization, functions as a laboratory of ideas and a standard-setter to forge universal agreements on emerging ethical issues. The organization serves as a clearinghouse of information and knowledge for its 193 member states and six associate members in the fields of education, science, culture and communication. UNESCO is working to create the conditions for genuine dialogue based upon respect for shared values and the dignity of each civilization and culture. They are dedicated to providing their members with the most advanced technology, empowering people through the free flow of ideas by word and image, and by access to information and knowledge.

UNESCO has an internally hosted network but they realized they needed an environment where they could experiment and test new applications in order to fulfill their mission of being on the forefront of technology. They knew they needed to outsource to a hosting company that brought expertise, uptime and 24 hour support. Igor Nuk, the Web Administrator at UNESCO, knows he found exactly what he was looking for at INETU Managed Hosting, "INetU brings levels of expertise, responsiveness, and infrastructure uptime better than we could have in-house, considering the limited financial and human resources available to our IT department." In addition to the uptime and technical expertise, Nuk enjoys the monitoring service INetU provides. "I feel good that they provide that type of monitoring; it means they are confident in their services which makes me more confident in their services, as well."

UNESCO has been hosting with INETU for over 2 years now and are very pleased with the relationship. "When an issue arises, it is always handled quickly and without any stress on my end. I've had experiences before which caused me to be very anxious about our outsourced hosting, but with INetU I feel that the company is very organized; as a customer, everything they do looks easy."

When asked why he would suggest other companies to outsource their hosting to INetU, Nuk stressed the benefit of 24 hour support. "I am not in the same time zone as INetU, but that does not matter. They really have 24 hour support and it works; it's not just on paper."

UNESCO [www.unesco.org]

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