Luggage Online

Luggage Online is the Internet division of an established and respected luggage retailer founded in 1927. The web-based business presents a wide selection of products at competitive prices, and it is backed by the expertise and service expected from a well-established certified specialty vendor. The Luggage Online web site has surpassed traditional in-store sales due to their ability to reach a national audience through a web presence.

Tim Jacobsen, Vice President of E-Commerce at Luggage Online, believes that INetU has helped the company with this success by letting the Luggage Online team do what it does best: run a successful retail web site without worrying about servers, downtime, bandwidth, and other technical responsibilities. "We rely on INetU to keep our web site running smooth and fast, and that’s exactly what they’ve done for us over the years," says Jacobsen.

In one notable example, Luggage Online altered an email campaign in an attempt to generate new traffic and repeat customers. The result was an increase in traffic that their existing network configuration could not handle. INetU responded swiftly to this urgent situation, piecing together a new architecture so that Luggage Online could enjoy the success of their marketing campaign.

Jacobsen trusts that INetU Managed Hosting provides personal and dedicated services to all accounts. He speaks from personal experience in this area. Luggage Online was planning for future growth of their business and contacted INetU for help and advice. Without hesitation INetU met with the Luggage Online team to offer experienced expertise. Jacobsen recalls: "It was a simple meeting that had a significant impact on the way we looked at our business and website." INetU’s custom approach and reliable, consistent service are just a few reasons that Luggage Online has remained a long-time and contented client.

Luggage Online [www.luggageonline.com]

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