At INetU, we take supporting our clients very seriously. It is our number one priority. We offer an extraordinary level
of support, much more than what other managed hosting companies offer. That's why 96% of our clients have said our service
exceeded their expectations.
Take a look at the chart below to get a sense of how much more included service and support you get with us, compared
with what other Enterprise Web hosting options. Once you are finished, contact an INetU Solutions Consultant to get started.
| | INetU Managed Hosting | Other Managed Hosts | Self-Managed Hosting |
|
Server Level Basics
|
| 24/7/365 Live Support |  Included | Included |  Do-It-Yourself |
| Highest-Quality Server Hardware | Included |  Varies | Varies |
| Customized Support Levels | Included | Available | Do-It-Yourself |
| Operating System Patching | Included | Included (by most) | Do-It-Yourself |
|
Server Health Monitoring™
|
| Server Pinging | Included | Included |  Must Buy / Build Software |
| Port Monitoring | Included | Included | Must Buy / Build Software |
| CPU Usage Monitoring | Included | Included | Must Buy / Build Software |
| RAM Usage Monitoring | Included |  Unavailable | Must Buy / Build Software |
| Hard Drive Usage Monitoring | Included | Unavailable | Must Buy / Build Software |
| Online Access to Monitoring History Reports | Included | Unavailable | Must Buy / Build Software |
| Online Access to Bandwidth Trends | Included | Included | Must Buy / Build Software |
| Monitoring Alert to E-Mail/Pager/Phone | Included | Unavailable | Must Buy / Build Software |
| Application Availability Monitoring | Included | Unavailable | Must Buy / Build Software |
|
Professional Services
|
| Load Testing | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| Business Continuity Hot Site | Available | Unavailable | Do-It-Yourself |
| OS Hardening | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| Security Assessments | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| Comprehensive System Audit | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| Off-Site Backups | Available | Unavailable | Do-It-Yourself/Hire Consultant |
|
Consulting Services
|
| Advice & Troubleshooting | Included | Included | Not Included |
| System Architecture Consulting | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| ASP/PHP/ColdFusion Code Troubleshooting | Available | Unavailable | Do-It-Yourself/Hire Consultant |
| MySQL/MS SQL | Available | Unavailable | Do-It-Yourself/Hire Consultant |
|
Ethical Hosting Policy
|
| Adult Web Sites | Not Allowed | Numerous Graphic XXX Sites | N/A |
| SPAM Policy | Zero Tolerance | Loosely Enforced | N/A |
| Gambling Sites | Not Allowed | Allowed | N/A |
| Hate Content | Not Allowed | Allowed | N/A |
| Gaming Servers | Not Allowed | Allowed | N/A |
| IRC Chat Servers | Not Allowed | Allowed | N/A |
|
Hosting Network & Facilities
|
| 100% Uptime Guarantee | Included | Included (by most) | Depends on Colo / Internal Network |
| Multiple High-Speed Connections | Highest Quality Bandwidth Providers Only | Mix Of High & Low Quality Bandwidth Providers | Depends on Colo / Internal Network |
| Under 50% Network Utilization | Yes | Varies | Depends on Colo / Internal Network |
| Redundant Power | Diesel Generator & Battery Backup | Varies | Depends on Colo / Internal Network |
| Biometricly-Restricted Data Center Access | Yes | Varies | Depends on Colo / Internal Network |
