INetU Managed Hosting was founded in 1996 and is a leader in business web hosting solutions. We provide our clients with high levels of support, a world class hosting network, fantastic customer service and the assurances that come with a SAS 70 Type II and Visa Certified PCI DSS Compliant network. Our specialty is managed hosting, which consists of providing the client with management and support on the server hardware, network and operating system software levels. Our services go beyond traditional managed hosting into the application and database layers to help our clients achieve the goal of maximum site performance for their end users and their bottom line. Our some of our high profile clients include Hallmark, the American Red Cross, the United Nations, Microsoft, InfoSys, Northrop Grumman and DreamWorks. Our dedicated to business support has earned us a 96% client satisfaction and allows our clients to Think Outside The Server® and develop stronger, more profitable businesses.

Enterprise Sales Consultant

Position Summary

The Enterprise Solution Consultant is responsible for defining and implementing solutions based sales strategies that acquire new business opportunities and manages account growth within INetU's key and target accounts. The successful candidate will be well versed in value based selling concepts and utilize consultative as well as strategic selling methods to close business opportunities. The Enterprise Solution Consultant must have strong organizational and time management skills, demonstrable decision making and problem solving capabilities along with solid negotiation skills.

In addition, this position requires the successful candidate to have the ability to determine client business objectives and develop a successful account strategy to achieve those objectives with INetU offerings and to function effectively as part of an account management team.

The first year quota will range from $1.2-1.5 million, segmented between new business and upsell within existing clients.

Principle Responsibilities

• The Enterprise Solution Consultant is responsible for acquiring new business opportunities by identifying and presenting a cohesive solution to multiple business objectives.
• Determine and set the appropriate sales strategy to position and close the sales opportunity in a competitive managed hosting market.
• Develop and build relationships with prospective customer executives and technical staff.
• Develop technical responses and strategy for RFP's as a member of the account team.
• Understand the impact of customer Web site performance provided by different architecture designs.
• Coordinate-cross departmental conference calls with customers.
• Manage multiple priorities and multi-task effectively.
• Track prospect and sales activities in SugarCRM.

Personal Characteristics

• High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.
• Credible - Possess the ability to present a professional image of self and of INetU.
• Self-directed, self-motivated and results oriented - possesses the drive and determination to succeed.
• Persistent but pragmatic: willing to be flexible and adaptable to change.
• Quick on feet - can address the challenges presented during sales conversation.

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IS Manager

Position Description

We need a candidate willing and capable to work across the entire company leading a team that builds, buys, or rents systems to support the business functions such as accounting, human resources, sales, and marketing. Your team will also be responsible for improving our web based Client Center. If you've dreamed of working at a company where you can make a difference every day because you are able to balance planning with the ability to get things done, you've found your job. This position reports to the Director of Client Services.

Responsibilities, Skills, and Qualifications

This job position will work M-F 9 – 5.

• Build and lead a team of developers making the business run more smoothly. Candidates with management experience in software development will be preferred but management experience not required. If you're hungry to have the buck stop with you for delivering solutions and not just generating lines of code, this could be a great opportunity.
• Make the IS team a "go-to" place for the entire company–INetU should be ecstatic with you and your IS team, because you make everyone's job so easy.
• Webmaster for the INetU web site (no design responsibilities). This will require fundamental understanding of how the web works–from cookies and sessions to analytics to 404s to optimizing web pages.
• Gathering business requirements across internal groups and building systems to meet those requirements. This should be a two-way dialogue where you are able to translate and communicate system features into benefits for the business groups.
• Bachelor's Degree, or equivalent experience
• Persistent but pragmatic – willing to be flexible and adaptable to change
• The inherent desire to fix things permanently and not place on band-aids, tempered with the realistic notion that "perfect is the enemy of the great."
• The understanding that a client's perception of the quality of service we provide IS the quality of service we provide.
• Must be fluent in at least one web development language (e.g. Java, Perl, Ruby, PHP, .Net, etc.)
• Must have love of development, test, and production environments and hands on experience with source code control and release management.
• Must have interest in automated testing and have strong opinions about the pros and cons of functional tests and unit tests.
• Be able to research and develop business cases to justify build, buy, or rent decisions.
• Be willing to discuss the possible implications of IT professionals being born with either a Windows or Unix gene.
• Know the difference between ad-hoc, agile, and waterfall . . . and when to use each.
• Interface design skills desired but not required.
• Comfortable managing multiple projects. Practical PM experience desired.
• The ideal candidate would be fluent in the following languages and tools: HTML, CSS, JavaScript, PHP, Perl, C, CVS, Subversion, Java, .Net, C#, SharePoint, and 8088 Assembler.
• A working knowledge of operating systems (Windows and Linux), networking (TCP/IP, firewalls, and load balancers), and databases (MS-SQL and MySQL) is preferred.

Physical Requirements

The IS Manager will have to engage in normal office activity, including, but not limited to, significant computer work and data analysis as well as frequent in person meetings. Must be able to attend and fully participate in meetings which may last several hours in length.

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Systems Administrator I – 1st, 2nd, 3rd shift

Position Description

INetU is always looking for talented people to assist our clients and help in the growth and management of our network. Candidates will provide telephone and email technical support to our clients, oversee systems monitoring, and perform scheduled tasks and maintenance. Opportunities exist to work independently on projects. We are not a call center. Our clients run sophisticated environments, therefore a high level of technical ability and potential is necessary to succeed here. Ability to work effectively with minimal supervision is required.

NOTE: Must be able and willing to work weekends and holidays. This job is a member of the team that provides 24 X 7 X 365 on-site support and administration coverage. Openings may exist for 1st, 2nd, and 3rd shift.

Job Requirements

• The desire and ability to become a triple threat in networking, Windows, and Unix environments.
• A solid understanding of common Internet protocols such as HTTP/S, DNS, FTP, SMTP, POP, IMAP and SSH
• Excellent diagnostic abilities and problem solving skills
• Some College/College Degree Preferred or equivalent experience
• The ability to communicate clearly and effectively with clients via phone and e-mail
• The desire to help people solve their complex problems by being courteous, professional, and determined.
• The understanding that a client's perception of the quality of service we provide IS the quality of service we provide.
• Desired Windows Server experience includes the following:
  • Understanding of Windows Server Administration and security for 2000, 2003, and 2008
  • Familiarity with Microsoft IIS, Exchange, SQL Server, backup and recovery procedures.
  • MCP, MCSE, or MCITP Certifications are a plus.
• Desired Unix/Linux experience includes the following:
  • Knowledge of Unix command line is essential
  • Experience with Red Hat Linux including its installation, configuration and maintenance
  • Experience with FreeBSD including its installation, configuration, and maintenance
  • Familiarity with Apache, MySQL, qmail, backup and recovery procedures (you forgot the root password and you have physical access to the machine, what do you do?)
  • RHCE, RHCT, or LPIC certifications are a plus
• Desired Networking experience includes the following:
  • Familiarity with LAN technology (Can you distinguish a MAC address from a default gateway from a subnet mask?)
  • Familiarity with TCP/IP (Can you name at least one difference between TCP and UDP?)
  • Familiarity with firewalls and VPNs (e.g. being able to determine if a firewall is blocking access)
• Optional skills and interests
  • Desire to learn about load balanced and high availability environments using hardware based solutions
  • Knowledge of NAS and SAN technology
  • Experience with scripting (e.g. shell, vbscript) or programming (e.g. perl, Python, PHP, java, C, C#)
  • Database high availability architectures such as mirroring, replication, clusters, and DRBD.
  • A home network that would shame most corporate networks (10G or Gig Ethernet, DIY SAN/NAS, clustered file servers, multiple terabytes of on-line storage, UPS protection, etc.)
• The inherent desire to fix things permanently and not place on band-aids, tempered with the realistic notion that "perfect is the enemy of the great."
• The willingness to settle inter-office technical disputes by placing wagers with determinable outcomes with the payout being a chilled beverage from the soda machine purchased by the loser.

Physical Requirements

The Systems Administrator I - 1st, 2nd, and 3rd Shift will have to engage in normal office activity, including, but not limited to, significant computer work and data analysis as well as frequent in person meetings. Must be able to crouch and work in confined spaces.

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