Information Collection & Use
INetU Managed Hosting (“INetU”) is the sole owner of the information collected on www.inetu.net. INetU Managed Hosting collects personally identifiable information (PII) from our users at several different points on our Web site.
Contact Forms
When you complete a contact form, we require that you provide certain personally identifiable information, including your name, company, address, and phone number. This information is necessary. It enables us to contact you.
Upon submitting a contact form, your name and email address will be included on our newsletter mailing list. For more information on our newsletter policy please see the "Newsletters" section.
Communications from the Site
Newsletters
Upon submitting your contact information to us, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice/ Opt-out" section.
Service-related Announcements
All INetU clients are connected to our Client Center. The Client Center has automatic alert functionality that will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if there is a service window for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. Please see "Choice/ Opt-out."
Information Sharing and Disclosure
We share personally identifiable information with Third Parties. However, we do not share, sell, rent or trade PII with third parties for their promotional purposes.
Service Providers
We use Marketo as our third party mail agent for all newsletter correspondences. We will share your email address and name.
Third parties are prohibited from using your personally identifiable information for any other purpose.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our company.
Choice/Opt-out
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes when we ask for this information. For example, when you complete an online inquiry form you have the opportunity to opt-out of receiving our newsletter or any other promotional materials.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@inetu.net, or you may contact us at 610-266-7441 or 744 Roble Rd, Allentown PA 18109 to opt-out.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We use two third-party tracking services, Google Analytics and Bold Chat. Both of these use cookies to track non-personally identifiable information about visitors to our site.
Security
We follow generally accepted industry standards to protect the personally identifiable information submitted to us both during transmission and once we receive it. INetU's facilities are monitored 24X7X365 using live CCTV systems. Our network is protected by best of breed technology including a secure firewall. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site.
We use session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
The use of cookies by those other than INetU are not covered by our privacy statement. We do not have access or control over these cookies. Marketo uses session ID cookies to make it easier for you to navigate our site.
Clear Gifs (Web Beacons/Web Bugs)
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice/Opt-out."
Public Forums
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at privacy@inetu.net. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Testimonials
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request to have your testimonial remove please contact us at privacy@inetu.net.
Links to Other Sites
Our Web site and Client Center contain links to other sites that are not owned or controlled by INetU. Please be aware that INetU is not responsible for the privacy practices of such other sites.
We encourage you read the privacy statements of sites that are linked to ours.
This privacy statement applies only to information collected by this Web site.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us by telephone or postal mail: 744 Roble Rd, Allentown, PA 18109 610-266-7441.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Business Transitions
In the event INetU goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personally identifiable information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us by emailing us at privacy@inetu.net, or you may contact us at 610-266-7441 or mail:
744 Roble Rd
Allentown PA 18109
Disclosure
INetU Managed Hosting has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@inetu.net, 610-266-7441, 744 Roble Rd, Allentown PA 18109. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site and does not cover information that may be collected through our applications.
U.S.—E.U. Safe Harbor and U.S.—Swiss Safe Harbor
INetU Managed Hosting complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. INetU Managed Hosting has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view INetU Managed Hosting’s certification, please visit http://www.export.gov/safeharbor/.
Effective Date 9.19.12.
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